Privacy Policy

This Privacy Policy is meant to help you understand what data we collect.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access, update, and remove information.

Information we collect

We collect information in the following ways:

  • Information you give us – Some of our services require you to provide us with personal information, such as your name, email address, or telephone number.
  • Information we get from your use of our services – We collect information about the services that you use and how you use them, like when you visit our websites, watch a video, or view and interact with our content. This information includes:

Device information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Bovard Heating & Cooling may associate your device identifiers or phone number with your Bovard Heating & Cooling Account.

Log information
When you use our services or view content provided by Bovard Heating & Cooling, we automatically collect and store certain information in server logs. This includes:

  • Details of how you used our service, such as your search queries.
  • Internet protocol address.
  • Cookies that may uniquely identify your browser.

Location information

  • When you use Bovard Heating & Cooling’s services, we may collect and process information about your actual location based on your IP address.
  • Cookies and similar technologies
  • We may use various technologies to collect and store information when you visit our websites, and this may include using cookies or similar technologies to identify your browser or device. Our analytics may analyze traffic to our website.

How we use information we collect

We will respect the choices you make to limit sharing or visibility settings in your Bovard Heating & Cooling Account.

When you contact Bovard Heating & Cooling, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Bovard Heating & Cooling processes personal information on our servers in the United States, so we may process your personal information on a server located outside the country where you live.

Information we share

We do not share personal information with companies, organizations and individuals outside of Bovard Heating & Cooling.

Information Security

We work hard to protect Bovard Heating & Cooling and our users from unauthorized access to information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Bovard Heating & Cooling employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Bovard Heating & Cooling.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy and adhere to the EU GDPR.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent.

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